Returns & Exchanges
At Saskatoon, we strive to ensure every bite meets our high standards of freshness and quality. Due to the perishable nature of our products, we offer a 24-hour satisfaction guarantee to address any issues with your order immediately.
Return Process
- 1.Inspect Your Order
Upon delivery, please carefully check your food items for any signs of damage or quality discrepancies while the product is still fresh.
- 2.Contact Support
If you are unsatisfied, email our support team within 24 hours of receipt with your order number and clear photos of the product in question.
- 3.Review Process
Our culinary quality team will review your claim within one business day to determine if a replacement or a refund is the appropriate solution.
- 4.Resolution
Once approved, we will either dispatch a fresh replacement at no extra cost or issue a full credit to your original payment method.
